ERP is a database that gives you the ability to record everything that happens in your business operations. If used correctly, it paints an accurate picture of what is going on, so you can take action, make informed decisions and back them up with reliable data.
When you run a small business you need to be a jack of all trades, a master multi-tasker, a pinch hitter… basically you need to be ready and able to do any task that needs to be done at any time. If you have the right team and the right tools in place, things just work better and that means you’ll be able to focus on the things that matter most. But as your business grows and changes, how do you know if the tools you are using are really the best ones?
In essence, order management is the process of keeping track of customers orders and fulfilling them. It’s a key step in the supply chain process that directly impacts a customer’s experience with your brand - from the minute they place an order, to the moment they receive their goods, and even beyond.
Regardless of whether you manufacture your products or purchase them from a distributor, or both, inventory management helps you control and track the goods your business handles from purchasing all the way to sale ensuring you always have enough of the right items in the right locations at the right time.
With more than 50 years of near unchecked growth, business software has become… clunky. It makes a lot of sense when you think about it. People kept building on what was there before.
With Miss Rona here to stay for the foreseeable future, what trends and behaviors do responsive retailers need to look out for this coming year?