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Returns
Management

Watch a 2-minute product overview

  • RMAs
  • Refunds
  • Credit
  • Reason tracking for return
  • RMAs
  • Refunds
  • Credit
  • Reason tracking for return

Make return logistics hassle-free

Paragon Work Order Icon

Paragon’s comprehensive returns management feature makes the returns process simple and efficient, mitigating frustrations for you and your customers.

Paragon labor Icon

Easily issue return merchandise authorizations to your customers, generate credits or refunds, and receive and handle the return inventory as needed.

Paragon Work Order Icon

Paragon’s comprehensive returns management feature makes the returns process simple and efficient, mitigating frustrations for you and your customers.

Paragon labor Icon

Easily issue return merchandise authorizations to your customers, generate credits or refunds, and receive and handle the return inventory as needed.

See how ParagonERP works in real-world businesses

An abundance of products has been returned and we can’t keep track of who returned what and when.

Use Case

How Paragon helps

A toy company experiences a large influx of returns from its retail customers following the holiday season. It becomes increasingly difficult for them to process the accepted returns in the warehouse, as well as simultaneously issue credits to those customers. As a result, both the logistics team as well as the AR department need to put in extra hours.

With ParagonERP, the company is able to generate a merchandise return authorization (RMA) directly from their customer’s invoice and connect it to a credit note to offset the receivables amount.